Cox charges you $25 if your credit card is declined
I understand returned payment fees for checks, but I’ve never been charged for having a credit card decline.
Stupid of me to sign up for auto-payment when I use my credit card for gas, I guess.
That text looks like a scam
As does the end of our conversation.
Fuck Cox.
Cox is really living up to their namesake of being a bunch of dicks.
You are also getting Max subscription plan with this, This will completely boost up your internet speed and you will be amazed by the higher speed and smooth service.
Oh, so smooth. Doubling that arbitrary throughout limit will obviously improve latency and jitter. I always have my network fully saturated all day, every day /s
Everything will be super fast and when you stream or browse there will be no buffering or interruptions and you will have a great experience
Yes, because buffering is caused by your inability to download 62 more megabytes of video a second. It's totally not because the server isn't sending video fast enough or anything. Fucking slimeball.
I’m not even getting the 500 I’m paying for already!
I would say it's worth a complaint that you're barely getting a tenth of the speed you're paying for, but with cable/broadband, there's a million and one potential causes for throughput being degraded and Cox customer support is useless.
Is the node saturated? Is there a coaxial splitter in your wall blocking high-frequency signals? Is the run from the node to your house too long or noisy? What about the run from your house to the DOCSIS modem? Is there interference somewhere? Are there coaxial ports unnecessarily connected and degrading the signal? Did they just bond the minimum number of channels to reach the theoretical maximum of 500 Mbps under perfect conditions?
Who knows! Cox doesn't know, and Cox doesn't care. But hey, maybe you can be tricked into spending another $20 for even more unfulfilled promises!
Literally every cable company is a scam.
It's been a bait-and-switch ever since it stopped being "Community Antenna TV" and they started showing ads on non-OTA channels.