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This makes no sense. How does a working phone "miss a few vitals parts" necessary to replace battery?
there's a channel on YouTube, by louis rossman. you'll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.
furthermore, nowhere it talks about "vital parts". So yeah, it makes no sense, but for other reasons.Read your comment twice, now I got what you mean. took me a bit, but you're definitely right.
Does Louis rossman do anything else?
Because I can see making bank off gathering bad experiences. Statistically there must be dozens each day.
The anti-Apple crowd would binge the shit out of that.
Idiocracy is here and now.
You say "anti Apple crowd" like we shouldn't all be exactly that. Corporations have nobody's interest at heart but their own. Stop being a fanboy, stop feeling any kind of loyalty for a bunch of rich fucks that'll screw you over first chance they get. Pro consumer is the only reasonable position to have.
Wide words
Edit: this was supposed to say wise
W o r d s
This one here, yes sir, we need a backup camera and a beeper for this one.
Idiocracy is here and now.
Ironic considering you're the one simping for a mega conglomerate guilty of known anti-consumer practises. Come on dude, it's not like the subtle. Grow a brain.
You can just check out his YouTube channel to get the answer, I guess.
Because I can see making bank off gathering bad experiences
The majority of his YT videos tend to have monetisation disabled
you should ask him what else does he do for a living and or hobby.
Idiocracy is here and now.
If ye say so
Permanently Deleted
The genius bar is pretty infamous for largely being staffed by idiots
Well that's because there all college kids. Apple is all about the perception not the reality.
Apple but more effort into designing the aesthetic of the store than they do training the staff.
My best guess is he removed the screws from the phone and maybe they couldn’t service the phone because of that? Wild guess, used to work behind the Genius Bar, but that was almost 15yrs ago. But it sounds like a made up excuse tbh.
They claimed my daughter's phone had a cracked screen and couldn't replace the battery, while showing a picture of the very clearly not cracked screen.
¯\_(ツ)_/¯
I imagine this is how Apple would justify it - if there are internal screws or shields missing then it's a sign that it has been repaired previously by a 3rd party. It might work fine, but it's not to the original Apple specification.
The Apple store don't want to take responsibility for those repairs so refuse to do further work in case it leaves them with liability.